About praxistech
Our Approach
At PraxisTech, we deliver multilingual BPO and outsourcing solutions tailored to each client’s goals.
Based in Egypt – a leading global talent hub with exceptional language skills and cost-efficient operations – we bring 8+ years of expertise helping companies scale customer support and back-office processes worldwide.
Our approach is simple: understand every brand’s unique customer journey, then design 24/7 virtual assistance, customer support, and technical helpdesk workflows that meet and exceed expectations.
Our Niches & Focus
We specialize in E-commerce & Retail, Travel & Hospitality, SaaS & Technology, Telecom & Fintech, and Healthcare & Wellness—industries where multilingual, omni-channel service makes a measurable difference.
From order management and stock/refunds to technical troubleshooting and premium CX consulting, we help brands create lasting customer loyalty.
Want more details?
Explore our Services page for a deep dive into each solution and industry specialization.
Our Technology
We integrate best-in-class platforms such as Shopify, Zendesk, and major CRM tools to give clients a seamless, data-driven experience.
Real-time reporting and KPI dashboards (CSAT, NPS, FCR, AHT) ensure continuous performance improvement and transparent results.
This technology backbone lets us manage high volumes across calls, live chat, email, and social channels while keeping operations secure and scalable.
Our Team
PraxisTech is powered by a diverse multilingual team fluent in English, Dutch, German, Danish, Italian, Chinese, Arabic, Korean and more.
Our people combine deep CX know-how with technical expertise in Microsoft 365, cloud support, and modern helpdesk practices.
They work tirelessly to protect your brand reputation, boost customer satisfaction, and provide around-the-clock coverage for EMEA, MENA, North America, and Asia-Pacific markets.